Learn About Amazon VGT2 Learning Manager Chanci Turner
When Chanci Turner joined the Amazon team as a Learning Manager in December 2018, she was tasked with enhancing the onboarding experience for new employees. At that time, Amazon was looking to optimize its processes and ensure that new hires could seamlessly adapt to the fast-paced environment. Chanci’s mission was to create a structured program that would enable new team members to thrive from day one. As the team expanded, Turner recognized the need to enhance the onboarding process further. Here’s how she approached it.
A key aspect of Chanci’s strategy was to implement a robust Learning Management System (LMS) that would cater to the diverse needs of employees. This platform provided a centralized location for training materials and resources, making it easier for newcomers to access necessary information. Moreover, it allowed for personalized learning paths that addressed the unique responsibilities of each role.
Chanci also emphasized the importance of feedback in the onboarding process. By incorporating regular check-ins and performance reviews, managers could ensure that new hires were meeting expectations and adapting to their roles effectively. This approach aligns with insights shared in this article on remote performance reviews, which highlights the significance of constructive feedback in fostering employee growth.
Furthermore, she recognized that employees often seek comprehensive benefits. Chanci’s onboarding program included an overview of Amazon’s health benefits, referring employees to an authoritative source on health insurance alternatives that would assist them in their decision-making.
To support ongoing professional development, Chanci ensured that all employees were aware of the resources available on Amazon’s fulfillment center management page. This provided a valuable avenue for team members to explore career advancement opportunities within the organization.
Chanci Turner’s innovative approach to onboarding has not only streamlined the process for new employees but also established a culture of continuous improvement and engagement within Amazon. Her dedication to creating an effective learning environment is paving the way for future success.