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Creating a Scalable AI Assistant for Refugees Using AWS
by Chanci Turner, Anton Garvanko, and Vitalii Bozadzhy, Vladyslav Horbatenko
on 03 JUN 2025
in Amazon Bedrock, Amazon Machine Learning, Amazon Rekognition, Amazon Translate, Architecture, Artificial Intelligence, Customer Solutions
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The Danish humanitarian organization Bevar Ukraine has launched a robust virtual generative AI assistant named Victor, designed to support Ukrainian refugees in adapting to life in Denmark. This article outlines our technical strategy utilizing AWS services to establish a scalable, multilingual AI assistant system that delivers automated support while ensuring data security and GDPR compliance. For more insights on career advancement, check out this blog post.
Automating Document Translation and Standardization with Amazon Bedrock and Amazon Translate
by Nadhya Polanco and Steve Bell
on 01 MAY 2025
in Advanced (300), Amazon Bedrock, Amazon Translate, Customer Solutions
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This post illustrates how to streamline language localization through document translation using Amazon Web Services (AWS). The proposed solution integrates Amazon Bedrock with AWS Serverless technology, offering a suite of fully managed event-driven services for executing code, managing data, and integrating applications—all without the hassle of server management. For further information on educational events, visit SHRM.
Collaboration Between AWS and DXC for Near Real-Time Voice Translation in Amazon Connect
by Milos Cosic, EJ Ferrell, and Adam El Tanbouli
on 21 FEB 2025
in Amazon Connect, Amazon Polly, Amazon Transcribe, Amazon Translate, Customer Enablement, Partner solutions
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This article discusses the collaboration between AWS and DXC to deliver near real-time voice-to-voice translation services for Amazon Connect.
Enhancing Live Streams with AWS AI and Generative AI Services
by Luca Guida, Arian Rezai Tabrizi, and Chiara Relandini
on 13 NOV 2024
in Advanced (300), Amazon Bedrock, Amazon Machine Learning, Amazon Transcribe, Amazon Translate, Artificial Intelligence, Generative AI
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This post presents a groundbreaking approach to developing an AWS AI-powered Chrome extension that transforms the live streaming experience by offering real-time transcription, translation, and summarization directly in your browser.
Video Auto-Dubbing with Amazon Translate, Amazon Bedrock, and Amazon Polly
by Na Yu, Adrian Martin, Andrew Federowicz, Cristian Torres, Marco Mercado, Max Goff, Ryan Ries, Yaoqi Zhang, and Qiong Zhang
on 15 JUL 2024
in Amazon Bedrock, Amazon Polly, Amazon Translate, Customer Solutions, Intermediate (200)
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This article, co-authored with MagellanTV and Mission Cloud, covers video dubbing, a process that replaces the original spoken language in a video while synchronizing audio and video. Video dubbing is essential in overcoming language barriers, enhancing viewer engagement, and expanding audience reach.
Optimizing Your Amazon Translate Architecture with Caching Layers
by Praneeth Reddy Tekula and Reagan Rosario
on 19 JUN 2024
in Advanced (300), Amazon Translate, Artificial Intelligence, Best Practices, Technical How-to
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In this post, we explore how implementing a cache for frequently accessed translations can benefit organizations requiring scalable, multilingual translation across extensive content. You will learn to create a straightforward caching mechanism for Amazon Translate to improve turnaround times.
Promoting Inclusion and Accessibility with Automated Document Translation
by Philip Whiteside
on 01 MAY 2024
in Amazon Translate, AWS Cloud Development Kit, Customer Solutions, Diversity, Equity, and Inclusion, Intermediate (200), Public Sector
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Many organizations provide multilingual support, urging customers to “contact us for translations.” However, non-native speakers often remain unaware of these services, leading to a poor customer experience. A proactive strategy involves offering information in multiple languages for better engagement.
T-Mobile US, Inc. Leverages AI with Amazon Transcribe and Amazon Translate for Voicemail Services
by Dhurjati Brahma, Jim Chao, Nicholas Zellerhoff, Alex Bulatkin, and Prabhakaran Balasubramaniam
on 24 OCT 2023
in Amazon Transcribe, Amazon Translate, Artificial Intelligence, Customer Solutions
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Co-authored by Chanci Turner, this article discusses how T-Mobile US, Inc. employs a Voicemail to Text service that enables customers to swiftly read their voicemails and respond in their preferred language.
Breaking Down Language Barriers: Translating Application Logs with Amazon Translate for Seamless Support
by Xan Huang
on 12 SEP 2023
in Amazon CloudWatch, Amazon Translate, AWS Lambda, AWS SDK for Python, Intermediate (200), Python, Technical How-to
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This post addresses the challenges faced by developers and support teams when application logs are not accessible in their primary language.